Peter Drucker

“Management by objective works - if you know the objectives. Ninety percent of the time you don't.”

“Unless commitment is made, there are only promises and hopes... but no plans.”

“Time is the scarcest resource and unless it is managed nothing else can be managed.”

“No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.”

“Making good decisions is a crucial skill at every level.”

“The computer is a moron.”

“We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.”

“Rank does not confer privilege or give power. It imposes responsibility.”

“Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.”

“The productivity of work is not the responsibility of the worker but of the manager.”

“Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.”

“There is nothing so useless as doing efficiently that which should not be done at all.”

“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.”

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”

“People often overestimate what they can accomplish in one year. But they greatly underestimate what they could accomplish in five years.”

“Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.”

“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”