“We've gone from a world in which Starbucks set a cutting-edge standard for mass-market design to a world in which Starbucks establishes the bare minimum. If your establishment can't come up with an original look, customers expect at least some sleek wood fixtures, nicely upholstered chairs, and faux-Murano glass pendant lights.”

American journalist and author

Virginia Postrel is an American journalist and author who writes about commerce, culture, and technology. She is known for essays and commentary on how these areas shape modern life. She is a contributing editor at Works in Progress and co-hosts the podcast Everyday Abundance. Her work often focuses on the meeting point of markets, ideas, and everyday life, with a clear interest in how people make sense of change.