"You should not build your customer service system on the premise that…" — Richard Branson

“You should not build your customer service system on the premise that your organisation will never question the whims of your clients.”
Richard Branson

SERVICE CUSTOMER SERVICE

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Originally said in English.

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About Richard Branson

Richard Branson is quoted here; further biographical details are not publicly available.

"You should not build your customer service system on the premise that…" — Richard Branson | Daily Quotes