“That's the most important thing for a sickness like ours: a sense of trust. If I put myself in this person's hands, I'll be OK. If my condition starts to worsen even the slightest bit - if a screw comes loose - he'll notice straight away, and with tremendous care and patience he'll fix it, he'll tighten the screw again, put all the jumped threads back in place. If we have that sense of trust, our sickness stays away.”