Natalie Massenet

“I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past.”

“For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time.”

“Don't let the American accent fool you. I am British.”

“I think I'm a better mother because of work, because I'm happy. If I wasn't working, I would just be waiting for the kids to come home every day, and living vicariously through their lives.”

“It is a changing world with changing opportunities.”

“I realised at a certain point that if I was going to have the kind of life that I fantasised about, I needed to get my act together.”

“Once you start a business, you have to grow it and grow with it - starting a business is not just for Christmas.”

“The interesting thing about London is that there are always stylish surprises around every corner.”

“I thrive on competition.”

“Success begins at that magical moment when you declare to yourself, your friends, and the universe that you believe you can do something different.”

“I just wear what I like, and lots of it is British.”

“100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner.”

“I have donated money to campaigns. And I have been known to take to the street in protest. But I am more committed to my immediate politics than general politics.”

“Dear London, British fashion is a serious business. The British fashion industry is worth £21bn to the U.K. economy and employs 819,000 people across the country. With your help, we would like to see these numbers rise for the good of our industry, our talented designers, and our reputation worldwide.”

“If you want success, be unique.”

“I attend Internet conferences all the time, and they literally make the hairs on the back of my neck stand up.”

“The fashion cycle is outdated.”

“You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more.”

“Even if I am predisposed to shop online, I see bricks and mortar as part of marketing.”

“Work means independence. It allowed me to shape my life on so many levels.”