Jeffrey Gitomer

“Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.”

“There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.”

“I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.”

“Selling is a natural skill. It's developed as a child. You may know it as persuasion.”

“Great salespeople are relationship builders who provide value and help their customers win.”

“I consider myself a frequent flyer, flying roughly 200 times a year on mostly mainstream airlines.”

“Change is not a four letter word...but often your reaction to it is!”

“People don't like to be sold, but they love to buy.”

“The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.”

“In sales, it's not what you say; it's how they perceive what you say.”

“If you want to be the best salesperson, first you must be the best person.”

“Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.”

“Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.”