A biography for Doug McMillonhasn’t been written yet.
“The world is a better place with Walmart in it.”
“No doubt a leader or leaders can make that culture more effective or less effective, by the way that we behave. Most importantly, but also by what we say, what we stress, what we reward.”
“Purchasing items made in the U.S. for our stores here or Canadian goods for our stores in Canada makes good business sense because it allows us to ensure greater customer relevance and reduce delivery times.”
“Deciding to listen with open ears and an open heart brings us together. We need to seek to really understand each other. We need to demonstrate empathy. If we can make these individual connections, we can strengthen our communities and nation.”
“Clearly, Amazon is teaching the world what's possible.”
“We want what's best for our customers, our associates and our communities.”
“That's one of the best things about my job: I get to tell the world about the innovative and meaningful things our people are doing every day.”
“Look around at things that just aren't getting done. Maybe there's a project you could tackle. Maybe there's an issue that always gets back-burnered for other priorities. Challenge yourself to take on those difficult assignments. They're learning opportunities, and you have a chance to change something for the better.”
“We are committed to supporting the economic growth of India and this includes providing a resource to local partners and taking 'Made in India' products global.”
“The best leaders lead through influence and collaboration,regardless of their title.”
“Retailers come and go.”
“We are a retailer - we are a merchant. That is our business. But we look for places to make a positive difference. There is such a thing as a double bottom line, whether it is the wage increase or what we do with environmental sustainability to limit waste.”
“If the consumer generally feels like they are going to have a job... access to money... we will see them spend that.”
“There's only so much we can do from the home office to merchandise a store well. If you live in that community and work in that store, you know more about what you should be featuring and the actionality on an end cap than someone from Bentonville, Arkansas does.”
“Technology is fundamentally changing what it means to work - and the retail industry is no exception.”
“I think the country needs to come together and solve problems.”
“For years, we've asked our suppliers to prioritize the talent and diversity of their sales teams calling on our company.”
“Our job is to create great store experiences for customers and online and in every way we can service them.”
“We hope that our associates over time can do more delivery from their way home from stores. We keep trying to figure that out given the realities and the rules associated with that.”
“We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That's not up for debate.”