“I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.”

American motivational speaker and author of the mid-to-late 20th century, Zig Ziglar was best known for his uplifting approach to personal development and sales motivation. His work emphasized positivity, goal-setting, and the power of attitude, blending practical advice with inspirational storytelling.