“Both of these attitudes -- unrelenting listlessness and dogged good cheer -- have to yield to the realities of prayer and life if the relationship with God is to grow and spiritual direction be helpful. Pointing repeatedly to discordant notes that sound in prayer will usually be the most valuable assistance directors can give. But sometimes people's defenses will be so entrenched that only a forthright confrontation will capture their attention. Such a confrontation would have to be focused clearly on the main issue: Are they willing to notice what is happening in prayer and in life, or are they screening out material that conflicts with a mood they feel they must maintain?" (Ch.5, p. 75)”