“It is true that Indian Airlines often behaves exactly like the government does. It is stingy with information, designates junior officials to deal with the serious task of communicating with the relatives and the people, and is often simply insensitive.”

Indian business journalist and author

Sucheta Dalal is an Indian business journalist and author. She has worked in journalism for more than two decades, and in 2006 she received the Padma Shri for journalism. She served as Financial Editor at the Times of India until 1998, then joined the Indian Express group as Consulting Editor and left in 2008. She is best known for exposing the 1992 stock market scam involving Harshad Mehta, work that made her a familiar name in Indian financial reporting.