“Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently.”

American author on business management and team leadership

Patrick Lencioni is an American author who writes about business management, especially team leadership and how groups work together. He is best known for The Five Dysfunctions of a Team, a business fable about workplace dynamics and ways teams can improve their performance. His writing focuses on practical management ideas rather than theory alone. He has also brought his approach to family life in The Three Big Questions for a Frantic Family, extending his interest in how people organize, communicate, and function well together.