“Too often, founders make decisions before determining whether they are the right thing to do. These decisions often create chaos in their companies where people are having to jump from the last 'great idea' to yet another unproven-and-about-to-be-poorly-executed one.”

American psychiatrist, executive coach and consultant

Mark Goulston was an American psychiatrist, executive coach, and consultant. He was known for developing Surgical Empathy, a method built around focused empathy and used to help people move past emotional and psychological barriers. He worked with Fortune 500 companies, universities, and other organizations. His work centered on communication, performance, and well-being, with an emphasis on reaching people in ways that could reduce inner blocks and support healthier functioning.