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About Mark Goulston
American psychiatrist, executive coach and consultant
Mark Goulston was an American psychiatrist, executive coach, and consultant. He was known for developing Surgical Empathy, a method built around focused empathy and used to help people move past emotional and psychological barriers. He worked with Fortune 500 companies, universities, and other organizations. His work centered on communication, performance, and well-being, with an emphasis on reaching people in ways that could reduce inner blocks and support healthier functioning.
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- “Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you…”Mark Goulston
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- “Is it possible that the collective global psyche of the world is like an overloaded modem and can no longer m…”Mark Goulston
- “In the first 20 seconds of talking, your light is green: your listener is liking you as long as your statemen…”Mark Goulston
Explore Presence
- “What matters most right now, is what you do next.”Akiroq Brost
- “Whether we are speaking of a flower or an oak tree, of an earthworm or a beautiful bird, of an ape or a perso…”Carl R. Rogers
- “Philosophy is metaphysics. Metaphysics thinks beings as a whole―the world, man, God―with respect to Being, wi…”Martin Heidegger
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Books by Mark Goulston
Post traumatic stress disorder for dummies
2008
Just listen
2010