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About Mark Goulston
American psychiatrist, executive coach and consultant
Mark Goulston was an American psychiatrist, executive coach, and consultant. He was known for developing Surgical Empathy, a method built around focused empathy and used to help people move past emotional and psychological barriers. He worked with Fortune 500 companies, universities, and other organizations. His work centered on communication, performance, and well-being, with an emphasis on reaching people in ways that could reduce inner blocks and support healthier functioning.
More from Mark Goulston (100 quotes) →More quotes by Mark Goulston
- “Forget the empty platitudes; your star employee is not a 'godsend.' They are a person deserving of your not i…”Mark Goulston
- “Lousy, ineffective actions lead to lousy outcomes. Terrific, effective actions lead to terrific outcomes.”Mark Goulston
- “Show people a positive path that enables them to make progress on their own terms. Give them options and alte…”Mark Goulston
- “One of the most important keys to getting through to anyone and then influencing them is to realize that insi…”Mark Goulston
Explore Panic
- “What would killing the Elders result in?" "Panic? Fear? Three empty parking spaces in the Sanctuary?”Derek Landy
- “I've known the panic of financial struggle. I didn't grow up with money at all, and my family has certainly k…”Cate Blanchett
- “You can pretty much make anything with a base of tinned tomatoes. If I don't have tinned tomatoes in my cupbo…”Jack Monroe
Anger: more sayings
- “I felt more and more like I was putting on an act - like I was being shoved into this role of 'angry white ma…”Laura Jane Grace
- “The abandoned infant's cry is rage, not fear.”Robert Anton Wilson
- “I have a fierce temper. I've mastered it over the years, but when I'm angry, no one can force me to do anythi…”Lata Mangeshkar
READ THE SOURCE
Books by Mark Goulston
Post traumatic stress disorder for dummies
2008
Just listen
2010