“Despite the proven benefits of emotional intelligence, organizational life has typically been hostile to the inner world of feeling. Rationality is deemed superior to feeling, which can contaminate judgment. But without feeling there is no passion, and no action.”

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Originally said in English.

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About Manfred F.R. Kets de Vries

Manfred F.R. Kets de Vries is quoted here; further biographical details are not publicly available.

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