“We have lost the art of conversation. People are shy and don't know how to approach other people, and they are missing opportunities for relationships. And no one's entertaining at home anymore. They're not having people over for dinner.”

American etiquette expert, public relations executive, and author

Letitia Baldrige was an American etiquette expert, public relations executive, and author. She is best known for serving as Jacqueline Kennedy’s Social Secretary. Baldrige built a public career around manners, protocol, and polished communication. Her work brought her into the world of high-level public life, and her name became closely associated with advice on etiquette and the conduct expected in formal settings.