“I think that what we should do is have short, clipped conversations on the telephone so someone can always get us, not talking about inane stuff and having someone trying to get you. I also think we've just got to be more sensitive toward other people and not call them at night if you know they've been working.”

American etiquette expert, public relations executive, and author

Letitia Baldrige was an American etiquette expert, public relations executive, and author. She is best known for serving as Jacqueline Kennedy’s Social Secretary. Baldrige built a public career around manners, protocol, and polished communication. Her work brought her into the world of high-level public life, and her name became closely associated with advice on etiquette and the conduct expected in formal settings.