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Meaning
This reads as a reminder that staff are not just executors, they are observers with a close view of how a company actually works. It points to the value of listening across levels, because people inside the day-to-day can spot problems, blind spots, and strengths that leaders may miss. It lands in a meeting about company direction, where candid feedback can sharpen decisions.
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Original Language & Translation
Originally said in English.
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About Jason Fried
Jason Fried is quoted here; further biographical details are not publicly available.
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READ THE SOURCE
Books by Jason Fried
Rework
2010
It Doesn't Have to Be Crazy at Work
2018