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Originally said in English.
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About Gillian Tans
Dutch businesswoman
Gillian Tans is a Dutch businesswoman. She led Booking.com as chief executive officer from 2016 to 2019, overseeing its global strategy and operations. At Booking.com, she was responsible for the company’s business units and later became chairwoman, with her term renewed until 2021. From May 2022 to May 2023, she served as president of the Dutch bicycle and e-bike company VanMoof.
More from Gillian Tans (78 quotes) →Keep reading Gillian Tans
- “Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip,…”Gillian Tans
- “When you start very young and you start to work, you're going to fail. That's how you learn.”Gillian Tans
- “People always travel no matter what.”Gillian Tans
- “We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing…”Gillian Tans
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