“When a specific desired end is attained we shall say that the action is "effective." When the unsought consequences of the action are more important than the attainment of the desired end and are dissatisfactory, effective action, we shall say, is "inefficient." When the unsought consequences are unimportant or trivial, the action is "efficient.”

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Originally said in English.

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About Chester Barnard

Chester Barnard is quoted here; further biographical details are not publicly available.

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