“We cannot 100 percent know the depth of another person’s heart. We cannot know the whys and whats of his soul.This idea could be sad, but it doesn’t have to be. Instead of rendering human beings powerless, it could render them more compassionate. Knowing that the stranger who just bumped you in the hall or that the awkward loner who sits behind you in class each have a story, makes it easier to chose kindness — again, again, and again.”