“In the past, documentation has frequently been compared with librarianship, with some argument as to which comprehends the other. The field is more helpfully characterised if we take its scope to be all forms of document (i.e. any physical carrier of symbolic messages) and all aspects of their handling, from production to delivery. The document system then becomes very much wider than conventional librarianship – it includes publication and printing, distribution, some forms of telecommunication, analysis, storage, retrieval and delivery to the user.”