Susan Cain

“Soft power is quiet persistence.”

“Most people who have grown up introverted in this very extroverted culture of ours have had painful experiences of feeling like they are out of step with what's expected of them. Parenting can pose unique challenges for introverted parents, who fear that their own painful experiences will be repeated in their children's lives.”

“Men are more likely to be introverted than women are, but it's really very slight. But the real difference I think is in how it plays out, how it relates to cultural stereotypes.”

“One thing I'm hearing a lot is from teachers who have felt that there's something wrong with the extreme group learning, but felt like they couldn't say that out loud. And apparently the discussion is now opening up. I think change is going to be a long time coming.”

“I've never given a speech without being terrified first.”

“Solve problems, make art, think deeply.”

“Introverts, in contrast, may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas. They prefer to devote their social energies to close friends, colleagues, and family. They listen more than they talk, think before they speak, and often feel as if they express themselves better in writing than in conversation. They tend to dislike conflict. Many have a horror of small talk, but enjoy deep discussions.”

“A widely held, but rarely articulated, belief in our society is that the ideal self is bold, alpha, gregarious. Introversion is viewed somewhere between disappointment and pathology.”

“It's important for a parent to learn to take delight in a child whose behavior might seem mystifying. In the case of an extroverted parent with an introverted child, it can be learning to see the inner riches of your child that may not always be expressed on the surface - but are there.”

“Many introverts feel there's something wrong with them, and try to pass as extroverts. But whenever you try to pass as something you're not, you lose a part of yourself along the way. You especially lose a sense of how to spend your time.”

“Opposites attract, and I think temperament is so fundamental that you end up craving someone of the opposite temperament to complete you.”

“Shyness is about the fear of social judgments - at a job interview or a party you might be excessively worried about what people think of you. Whereas an introvert might not feel any of those things at all, they simply have the preference to be in a quieter setting.”

“Your tendency to be inward-directed or outward-directed is huge; it governs every part of the way you live and work and love.”

“Osborn was a founding partner of the advertising agency Batten, Barton, Durstine, and Osborn (BBDO), but it was as an author that he really made his mark, beginning with the day in 1938 that a magazine editor invited him to lunch and asked what his hobby was. “Imagination,” replied Osborn.”

“Now that you're an adult, you might still feel a pang of guilt when you decline a dinner invitation in favor of a good book. Or maybe you like to eat alone in restaurants and could do without the pitying looks from fellow diners. Or you're told that you're "in your head too much", a phrase that's often deployed against the quiet and cerebral.Or maybe there's another word for such people: thinkers.”

“I'm insatiably curious about human nature. I feel very lucky that as a writer I get to learn so much about it just to do my job right.”

“The longer you pause to process surprising or negative feedback, the more likely you are to learn from it.”

“I actually find extroversion to be a really appealing personality style.”

“It's not that there is no small talk...It's that it comes not at the beginning of conversations but at the end...Sensitive people...'enjoy small talk only after they've gone deep' says Strickland. 'When sensitive people are in environments that nurture their authenticity, they laugh and chitchat just as much as anyone else.”

“I'm not saying abolish group work - I think there's a time and a place for people to come together and exchange ideas, but let's restore the respect we once had for solitude. And we need to be much more mindful of the way we come together.”