S.I. Hayakawa

“Definitions, contrary to popular opinion, tell us nothing about things. They only describe people's linguistic habits; that is, they tell us what noises people make under what conditions.”

“Few people...have had much training in listening. The training of most oververbalized professional intellectuals is in the opposite direction. Living in a competitive culture, most of us are most of the time chiefly concerned with getting our own views across, and we tend to find other people's speeches a tedious interruption of the flow of our own ideas.”

“If our ideas and beliefs are held with an awareness of abstracting, they can be changed if found to be inadequate or erroneous. But if they are held without an awareness of abstracting-if our mental maps are believed to be the territory-they are prejudices. As teachers or parents, we cannot help passing on to the young a certain amount of misinformation and error, however hard we may try not to. But if we teach them to be habitually conscious of the process of abstraction, we give them the means by which to free themselves from whatever erroneous notions we may have inadvertently taught them.”