A biography for Ritesh Agarwalhasn’t been written yet.
“Everybody has a dream of being the most impactful company in their segment worldwide.”
“For me, it is about having a passion for solving a big problem and leaving a huge impact. Once you have that, everything else falls into place.”
“Hygiene is going to be a key consumer question post-COVID. Our sanitized stay offerings and commitment towards ensuring minimal contact-based check-in is an important step.”
“I was good at studies and played sports. The only difference was I had big dreams even as a child - I always knew I wanted to be an entrepreneur.”
“When you scale up your business there will invariably be small groups of vested interests unwilling to see the new ground reality.”
“Whether it is unbranded hotels, branded hotels, whatever it is, anywhere where a customer can get an experience that is subordinate but for a price that is equal or higher than the market, we want that to change.”
“Customer expectation and need was quite limited when we started in 2013.”
“In markets such as the US, China, we want to continuously improve our products and services to win market share.”
“There is always room for improvement in experience and it can be achieved if one listens to the customers carefully.”
“COVID-19 is unlike any other challenge the world has faced, affecting people from every socio-economic background and causing a disruption in operations and processes across industries.”
“Coorg will be the new Switzerland, Goa will be the new Thailand. If we predict these trends correctly, while market size may shrink, we will have a good opportunity to use our model.”
“The scale of impact that people aspire to create, based out of the Bay Area, is truly incredible.”
“I'm a college dropout. My parents thought they had three respectable children, and I was the black sheep.”
“There were business challenges, a lot of imitators sprung up, but we built a product that customers love.”
“Initially, when we were running just one hotel in Gurgaon, I used to handle housekeeping, sales, CEO duties, etc. I would literally wear the OYO Rooms uniform for housekeeping and would show the room to customers.”
“I can speak Odiya, Telugu, apart from Hindi and a little bit of Rajasthani, so, truly Indian from that context.”
“One of the things that's consistent, if you speak to hotel owners or customers across the world, is that the proposition of Oyo is very valuable for each one of them.”
“As I grew up, I was born and brought up with a view of, if you can get an engineering degree, getting a job is remarkably easy and that's the ambition you should have.”