Karen Katz

“People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.”

“The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will be shopping for luxury goods, both domestically - as well, international tourists come to the United States.”

“I am the ultimate Jewish mother.”

“Two of our biggest stores are in Dallas NorthPark and Houston Galleria, where the economy and our customers' business interests are heavily dependent on the oil and gas industry.”

“What's changed in New York, and what made us really change our thinking about New York, is that the different neighborhoods are becoming more important as shopping destinations than they used to be.”

“I am honored to join the Under Armour Board, and look forward to seeing how a founder and CEO operates a dynamic and fast-growing company known for innovation and its competitive edge.”

“For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.”

“While looking ahead, we know challenges remain, but we are encouraged by the strategies we have in place to improve our operational efficiencies and performance.”

“Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader.”

“We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling.”

“Every day, I pinch myself. It has been an incredible journey.”

“I certainly don't dumb down the way I dress.”

“I look fashionable every day. And the pendulum swings between more, or less, edgy when I'm with bankers.”

“We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores.”

“We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority.”

“Competing at full price is the way we like to do business, but we cannot ignore the promotional environment.”

“Partnering with Rent the Runway's innovative model, combined with their affinity amongst millennials, provides an exciting opportunity for us. Together, we're helping the next generation of luxury consumers discover and fall in love with designer fashion.”

“Back when I was 15 or 16, in Dallas there was a department store called Sanger-Harris. One holiday season, I got a job as a gift wrapper there. The others were all experts who did that job every year, and I was by far the youngest person, who was totally inexperienced. In those days, department stores around Christmastime were a total frenzy.”

“Chanel is a very important vendor for Neiman Marcus. My favorite thing is the way they finish off the hems on dresses and jackets.”

“I've never looked at my career as something that I was striving to get to one position or another. For me, it was one step at a time.”