A biography for Jennifer Hymanhasn’t been written yet.
“As leaders, we've all seen the painful effects of team members not keeping pace with company growth - it's called up-leveling, and it's all too common when a company goes from zero to something to hopefully an IPO.”
“As opposed to thinking about ourselves as disrupting the fashion industry, we're thinking about ourselves more broadly - about disrupting the closet and how you get dressed.”
“When I traveled around the country visiting women in their own homes and talking to them about their closets, every woman lamented about 'settling' for many of the pieces in her closet.”
“I can grow as a leader only if I'm willing to accept feedback.”
“Our company wouldn't exist and wouldn't be around without our warehouse employees and our call center employees. And these employees - not just at Rent the Runway but at tens of thousands of other companies throughout the country - are treated unequally.”
“I'm obsessed with 'New York' magazine.”
“All that Rent the Runway has really done is we've opened up the technology and logistics to make it possible to have the customer decide how long she needs an article of clothing for.”
“I can dance to Beyonce, sing karaoke, create strategy, go on dates, and build a multi-billion company and show the world that women can build big businesses.”
“We derive confidence as women from what we wear.”
“Real-time feedback and coaching promotes learning. When feedback is connected to compensation, feedback is muted, distorted, and given less frequently.”
“I've always loved artists - creative, spontaneous, laid-back people - but I wasn't meeting these types in real life. So I figured that, given I run a technology company, I should also trust technology to help me find the love of my life.”
“You need to fail quickly and learn from those failures to continue to build along the way.”
“I'm an auditory learner, and if you put something into a song, I'll remember it forever.”
“When you don't have to buy something, it allows you to try new things.”
“We're giving our customer access to things she wouldn't have otherwise purchased, either because it wasn't smart to buy it, or she couldn't afford it.”
“We're in the '100 percent return' business. This is driving millions of new customers into brands; most of our customers are wearing brands they've never tried before.”
“I had this thesis that we had entered the experience economy. People were getting married later and starting to value experiences like travel over owning things.”
“My parents are both massive feminists and always led me to believe that I could dream big and do anything that I wanted in my life, almost to a delusional degree.”
“I studied social studies at Harvard, which makes it sound like I was in seventh grade. It was a choose-your-own-adventure major, where you could decide what you were going to focus on.”
“I'm bad at hiding my emotions.”