Erving Goffman

“The term stigma and its synonyms conceal a double perspective: does the stigmatized individual assume his differentness is known about already or is evident on the spot, or does he assume it is neither known about by those present nor immediately perceivable by them?”

“The routines of social intercourse in established settings allow us to deal with anticipated others without special attention or thought.”

“There is a close meshing with the ritual properties of persons and with the egocentric forms of territoriality.”

“...the issue becomes not whether a person has experience with a stigma of his own, because he has, but rather how many varieties he has had his own experience with.”

“When a stranger comes into our presence, then, first appearances are likely to enable us to anticipate his category and attributes, his 'social identity' - to use a term that is better than 'social status' because personal attributes such as 'honesty' are involved, as well as structural ones, like 'occupation.'”

“By definition, of course, we believe the person with a stigma is not quite human. On this assumption we exercise varieties of discrimination, through which we effectively, if often unthinkingly, reduce his life chances.”

“I assume that the proper study of interaction is not the individual and his psychology, but rather the syntactical relations among the acts of different persons mutually present to another.”