Elizabeth Thornton

“Sometimes our childhood experiences are emotionally intense, which can create strong mental models. These experiences and our assumptions about them are then reinforced in our memory and can continue to drive our behavior as adults.”

“Many high school students are under so much competitive pressure. They are sometimes taught that if they don't have a 4.0 GPA, score in the 99th percentile on admissions tests, and demonstrate leadership in sports and participate in clubs, they won't get into college anywhere. Even highly credentialed professionals get caught up in this.”

“When we are fully conscious and aware, we actually know when we are about to overreact. When we are mindful, we have the mental space and are aware of when our moods change. When we are mindful, we are aware of when our mental models are being challenged and when expectation does not meet with reality, which can trigger an emotional response.”

“Most of us know when we are about to react emotionally. We can feel it. Often there is a brief warning before the amygdala hijack. For some of us, it is butterflies in the stomach; for some, it is an increased heart rate, and for others, it is a feeling of agitation.”

“Our thoughts are certainly part of us; they come from us, but we are not our thoughts. Have you ever woken up in the morning and said to yourself, 'I am not going to think today; I am too tired'? No, of course not. Just as breathing happens and is constant, thoughts happen, and they are also constant.”

“Complete objectivity is not an option. We are all subjective about the way we respond to 'what is,' whether it's the people we encounter, the circumstances in our lives, or ourselves. What we can do is reduce our subjectivity - what I call 'I see, therefore it is.'”

“We perceive through our senses a person, a situation or an event, and in an instant, we project our mental models - our fears, background and experiences - onto that perception. This often results in cognitive errors, which means we judge and respond incorrectly.”

“When we can see things as they are, without projecting our mental models and fears, we are being objective. When we can understand and consider another person's point of view, we are being objective.”

“If we are honest with ourselves, we have to admit that sometimes our assumptions and preconceived notions are wrong, and therefore, our interpretation of events is incorrect. This causes us to overreact, to take things personally, or to judge people unfairly.”

“The key to creating the mental space before responding is mindfulness. Mindfulness is a way of being present: paying attention to and accepting what is happening in our lives. It helps us to be aware of and step away from our automatic and habitual reactions to our everyday experiences.”

“Because of the power of neuroplasticity, you can, in fact, reframe your world and rewire your brain so that you are more objective. You have the power to see things as they are so that you can respond thoughtfully, deliberately, and effectively to everything you experience.”

“We are not a victim of our emotions or thoughts. We can understand our triggers and use them as tools to help us respond more objectively.”

“It is important to remember that a thought is harmless unless we believe them and act on them. As the subject, since thoughts are an object of your awareness, you have the power to challenge every thought. You can decide if you want to make that thought real.”

“Objective leaders identify their unproductive mental models and tweak them for greater effectiveness.”

“To be an objective leader means aligning your models with the needs of the organization. There is no question anymore that collaboration, seeking out diverse perspectives and developing new ways to look at challenges and opportunities, is a key leadership competency.”

“There are times when we are just not very kind to ourselves. The problem with our negative thoughts is that the latest science has revealed that thoughts are very powerful, even impacting us physically.”

“The key to transforming mental models is to interrupt the automatic responses that are driven by the old model and respond differently based on the new model. Each time you are able to do this, you are actually loosening the old circuit and creating new neural connections in your brain, often referred to as self-directed neuroplasticity.”

“We all have mental models: the lens through which we see the world that drive our responses to everything we experience. Being aware of your mental models is key to being objective.”

“The truth is many of us have been socialized to think that if we are not the very best, if we are not at the top 1 percent of whatever it is we do, then we are not good enough. To reinforce this already pervasive mental model, society has established a competitive hierarchy for just about everything.”

“One of the most powerful transformational catalysts is knowledge, new information, or logic that defies old mental models and ways of thinking.”