Charles Wheelan

“How much does it cost to treat leprosy? One $3 dose of antibiotic will cure a mild case; a $20 regimen of three antibiotics will cure a more severe case. The World Health Organization even provides the drugs free,but India‘s health care infrastructure is not good enough to identify the afflicted and get them themedicine they need.So, more than 100,000 people in India are horribly disfigured by a disease that costs $3 to cure.That is what it means to have a per capita GDP of $2,900.”

“Obituaries are just like biographies, only shorter. They remind us that interesting, successful people rarely lead orderly, linear lives. I defy you to find a single obituary that begins, "Jane Doe won the Nobel Prize in large part because she was admitted to a prestigious, highly selective preschool. After that, everything just kind of fell into place." Instead, you will read about dead ends, lucky coincidences, quirky habits, excessive self-confidence (often interspersed with bursts of excessive self-doubt), and a lot of passion for something.”

“When I applied to graduate school many years ago, I wrote an essay expressing my puzzlement at how a country that could put a man on the moon could still have people sleeping on the streets. Part of that problem is political will; we could take a lot of people off the streets tomorrow if we made it a national priority. But I have also come to realize that NASA had it easy. Rockets conform to the unchanging laws of physics. We know where the moon will be at a given time; we know precisely how fast a spacecraft will enter or exist the earth's orbit. If we get the equations right, the rocket will land where it is supposed to--always. Human beings are more complex than that. A recovering drug addict does not behave as predictably as a rocket in orbit. We don't have a formula for persuading a sixteen-year-old not to drop out of school. But we do have a powerful tool: We know that people seek to make themselves better off, however they may define that. Our best hope for improving the human condition is to understand why we act the way we do and then plan accordingly. Programs, organizations, and systems work better when they get the incentives right. It is like rowing downstream.”