Andy Jassy

“We always had a lot of optimism for this game, New World.' Customers really liked it; it tested really well.”

“We're talking about the national security of our country and modernizing their technology platforms and the foundation on which all those applications are going to be used to protect our country. You have to make sure these decisions are made truly objectively.”

“In the past we've tried to hire people in locations where we have critical mass, because we thought it was better for people's career development and easier for them to collaborate. We realized if you have somebody in a particular location who is willing to work the hours to be able to collaborate, you can do it very efficiently.”

“For us, employee safety is priority number one for us in our fulfillment centers.”

“I think at the end of the day with any technology, whether you're talking about facial recognition technology or anything else, the people that use the technology have to be responsible for it, and if they use it irresponsibly, they have to be held accountable.”

“In the case of games, we have a belief that that could end up being the largest category in entertainment over a long period of time. Just look at what's happening in games and how social they've become.”

“In our business, you have to be able to have access to capital.”

“I think our relationship with Seattle has had ups and downs frankly.”

“When you experience great voice apps, it makes tapping on an app so circa 2005.”

“We'd realized in the first ten years we'd built an infrastructure competence deep in the stack - reliable, scalable cost effective data centers to grow the Amazon retail biz the way we needed to. But we'd built Amazon so quickly that a number of the pieces of the platform had become entangled.”

“It's like a kid opening gifts on Christmas. The people who come to re:Invent are really excited about what the cloud is letting them do.”

“We don't think at all about how the AWS business complements the Amazon business from a financial overview perspective.”

“It's incredible how passionate people are about having the tools to control their own destiny.”

“If you believe developers will build applications from scratch using web services as primitive building blocks, then the operating system becomes the Internet.”

“People ask us a lot about the notion of spinning AWS off. We have no plans to do so. I will never say never, but there's no compelling reason. Amazon has been so generous and gracious in aggressively funding AWS that there's no reason to do it.”

“These are serious problems in all of our major cities: homelessness, education, there are are a number of them. And they require hard thinking and innovative solutions. But I think cities are so better off working with the business community towards joint solutions, rather than trying to tax them.”

“AWS moves fast, listens to customers, and creates value on top of our already successful cloud-computing infrastructure. We're consistently thinking two to five years forward.”

“Tennis taught me what happens when you really work on something, and what happens when you don't.”

“I took my last final exam at HBS, the first Friday of May in 1997, and I started Amazon next Monday. No, I didn't know what my job was going to be, or what my title was going to be.”

“I think a lot of societal good is already being done with facial recognition technology.”